Last Updated: March 15, 2026

At mangoABC.com (operated by LingoDos Inc.), we are committed to providing high-quality English tutoring services. We understand that plans can change, and we aim to make our refund process as fair and transparent as possible.

Satisfaction Guarantee: If you are not satisfied with your initial trial lesson, you may request a full refund within 24 hours after the lesson ends.

Once a trial lesson is completed and no dissatisfaction is reported within the timeframe, it is considered non-refundable.

Unused Credits: You may request a refund for any unused lesson credits within 30 days of purchase.

Calculation: Refunds for partial packages will be calculated by subtracting the value of used lessons (charged at the standard single-lesson rate) from the total amount paid.

Expiration: Lesson credits are valid for 12 months from the date of purchase. Expired credits are non-refundable.

To ensure our tutors are fairly compensated for their time:

24-Hour Notice: Cancellations or rescheduling requests made more than 24 hours before the scheduled lesson will incur no penalty, and the credit will be returned to your account.

Late Cancellations: Lessons cancelled less than 24 hours before the start time, or "no-shows," will be charged in full and are non-refundable.

If a lesson cannot be completed due to a technical failure on our end (tutor or platform), a full credit for that lesson will be issued, or a refund for that specific session can be requested. We are not responsible for technical issues arising from the student’s internet connection or hardware.

To initiate a refund, please contact our support team:
Email: finance@mangoabc.com
Subject Line: Refund Request - [Your Name] - [Order Number]
Processing Time: Approved refunds will be processed within 5-10 business days and will be credited back to the original payment method used at checkout.